Terms of Service.

1. Free and Pro plans

Jirvo Free is $0 forever, for one user and five new quotes per calendar month. No payment card is required. The allowance resets at 00:00 UTC on the first day of each month. Revisions, editing existing drafts, saved-document downloads, acceptance, invoices and manual payment recording do not consume another quote allowance. Your existing records remain accessible when you reach the limit.

Jirvo Pro pricing is $9.99 AUD per month. All prices are in Australian dollars (AUD). Pro includes unlimited quotes and the advanced features shown on the pricing page.

Eligible Free accounts can try Pro for 14 days without a card. The trial ends automatically. A paid subscription is a separate choice. Where a subscription is available, manage it through the billing portal in your account. A scheduled cancellation keeps access until the end of the paid period. Existing accounts with saved data at the plan rollout retain beta access to Pro features without payment or an automatic downgrade. Saved templates, services and rates currently have no plan limit.

An account is required to save your work. Customers can review and accept a valid quote link without an account.

Trial subscriptions

If you choose to subscribe during your Pro trial, Stripe collects your payment details and starts recurring billing on the first-payment date shown at checkout. Nothing is charged for the trial. Cancel through Manage billing before that date to avoid the first charge. If less than 48 hours remain, a short extra free period is included to meet Stripe Checkout requirements. If you do not subscribe, your trial returns to Free.

2. Your business and your quotes

You are responsible for checking customer details, measurements, rates, tax settings, discounts, scope, terms and payment instructions before sharing a quote or issuing an invoice. Template prices are examples to edit, not market-rate recommendations.

Jirvo helps prepare documents. It does not verify licences, measure a job, provide tax or legal advice, perform the work, collect payments or resolve disputes between a business and its customer. Agree the work and payment arrangements directly with your customer.

3. Sharing and acceptance

Review your customer’s details before sharing. Anyone with a customer link can view the quote and use its acceptance flow. Acceptance records the supplied name and time; it does not verify the customer’s identity.

Shared and accepted quotes are locked to preserve their saved prices. Use Create revision to change a quote after sharing it; the earlier version remains on record. Downloading a PDF or creating a link does not confirm that a customer received it. Where email sending is enabled, “Sent” means the email provider accepted the message for sending, not confirmed inbox delivery.

4. Responsible use

Use your own authorised account and only enter information you are entitled to use. Do not use Jirvo to send spam, impersonate another business, upload harmful material or attempt to access someone else’s private workspace. Keep customer links and downloaded documents secure.

You keep ownership of the content you add. The service uses it to provide the features you choose, as described in the privacy information.

5. A service still being improved

Features may change and interruptions or errors may occur during the beta. Check the finished documents and keep your own copies of important records. Direct email is available only when enabled; PDF downloads and customer links provide alternatives.

Nothing on this page is intended to exclude rights that cannot lawfully be excluded under applicable law.

6. Help and feedback

Legal operator: Jirvo.

For help signing in, sharing quotes or raising a privacy question, contact support@jirvo.com.au or visit Help & support.